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7 Questions to Ask Your Local Roofing Company Before Hiring Them

Jun 2, 2022 | Local Roofing Company

Questions To Ask Your Roofing Company Before Hiring Them

Most roofs will last around 30 years. However, there are multiple factors to consider when determining if it’s time to replace your roof. For example, different roof materials are made to last longer than others. 

For example, a metal roof might last somewhere between 40-70 years. The condition of the roof plays a role in its lifespan as well. A roof with mold or mildew growing on it, water damage, or damage caused by a natural disaster might need replacing sooner than expected. 

When it’s time to repair or replace your roof, contact a local roofing company. A professional roofing company can inspect your roof for you and determine the best course of action to take. In the guide below, you’ll find several questions to ask local roof companies before choosing which one to hire. 

Continue reading to learn more. 

1. What’s Your Physical Address and Legal Name?

You want to be sure to choose a local roofer that has a physical address they can give you. A physical address shows customers that the roofing company is a legit business local to the area. This is a good way to avoid scammers.

You also want to ask the roofing company for its legal name. Ask what business name they go by and what the legal business name is. This prevents you from choosing a company that could be deceiving online. 

Once a legal name and address are given to you, you can then ask for proof. A reputable and legitimate roofing company should be able to do both. 

Local Roofing Company

2. Do You Carry Roofer’s Insurance?

The roofing company should also be able to provide you with proof of insurance. You don’t want to hire a company without it and here’s why. An insurance policy owned by a roofing company is not only in place to protect them. 

It’s also in place to protect you as well. If anyone were to be injured while on your property or if any damages were to occur, then the insurance will be there to cover the expenses. 

3. Are You Licensed in Our State?

Depending on the state you’re located in, the local roofing company will need to meet specific requirements. The state of Indiana does not require roofers to have a license, but there may be local requirements so always look into your exact location.

Because a license isn’t required, you can instead ask about the company’s experience. How long have they been in business, what do current and past customers have to say about them (online reviews), and do they have before and after photos?

4. Will You Provide a Written Estimate?

You want the roofing company to provide you with a written estimate for a couple of reasons. To start, it’s beneficial to have an idea of how much the project will cost you before getting started. This allows you to budget properly for it. 

A written estimate also shows you a breakdown of all the project’s details and all of the costs and fees per each detail. If you sign a contract without a written estimate, then the cost of the project can change drastically without notice. Make sure the estimate also includes any surprises that might arise during the project so you can plan for the unexpected. 

5. What Are Your Financing Options?

It’s not necessary to have the entire cost of the project in hand. Being able to pay for a new roof or major roof repair out of pocket isn’t always the most realistic. For this reason, you want to ask the roofing company what its financing options are. 

Is the company willing to work with customers on all budget levels? In most situations, the majority of the roof repair or replacement is covered under the homeowner’s or business owner’s insurance. There’s a deductible that must be covered by the individual, though. 

The best roofing company will work with you to determine how much the insurance will cover and how to finance your roof replacement/repair if needed.

Local Roofing Company

6. What Roofing Services Do You Offer?

It’s important to understand that not all roofing companies offer the same roofing services. For example, what types of roofs are they able to repair or replace? Can they service both metal roofs and asphalt roofs? 

If your roof’s suffered damage from a storm, then you want to ensure the roofing company can provide you with storm damage restoration. If there’s been damage to your home or business’s siding, then it’s ideal to find a local roofer who can service this area as well. 

A roofer who offers multiple roofing services will save you from having to build multiple relationships with multiple companies. 

7. Do You Offer a Warranty?

Even the best roofers can make mistakes when installing siding or a new roof. There could be other factors that affect the integrity of the work that don’t place the roofers or you at fault. If you’re unhappy with the outcome of the project for any reason, then you want to have a warranty to back it up.

Professional roofers who offer a warranty take pride in their work and are confident in themselves and the type of work they provide to their customers.

Find the Best Local Roofing Company Today

Finding the right local roofing company for your roofing needs starts right here with this very guide. Use all of the information listed above to help you decide on the right roofers for your home or business. When you’re ready to work with a reputable and professional roofer, contact All That Roofing.

Our team offers emergency repairs, regular maintenance, and full-scale replacements to ensure we can help with all of your roofing/siding needs. Contact us today to get free pricing.  

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Tom Brush profile picture
Tom Brush
May 17, 2026
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New roof installed with ATR roofing. Mark Oliva was great to work with and he worked with insurance to get damage identified and covered. They used owens corning shingles. For an extra fee I went with the "duration" shingles for longer lasting shingles. Whole job was completed very quickly and workers cleaned up nicely. They also repaired some water damaged soffit in the process. Still working with suggestions and estimates for improved gutter guards.
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Brian Bell profile picture
Brian Bell
March 25, 2026
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Had to have a few shingles replaced after a wind storm. Super fast and great price.
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Kim Crouch profile picture
Kim Crouch
March 14, 2026
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ATR was very easy to work with. They replaced my roof and gutters, and added ridge vents to the roof. Took care of getting all the pictures and paperwork to insurance company. Great job on clean up, day of job! I have already recommended to a friend, who just had some roof damage.
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William Capstick profile picture
William Capstick
March 10, 2026
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The complete process from inspection right through to installation was a pleasure. George was very professional and his communication during the process was very good. I would recommend this company.
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Dimple Patel profile picture
Dimple Patel
November 7, 2025
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Carlos and the whole ATR team did an amazing job. They excelled in communication and we are very happy with the end result. Would highly recommend this company and Carlos to all my family and friends.
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Thomas Spindler profile picture
Thomas Spindler
August 12, 2025
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Carlos from atr did an excellent job. He helped get the insurance to agree I had hail damage and they paid for most of the cost. They also replaced a soffit piece that had a hole in it from a squirrel and replaced 3 pieces of plywood that was rotten without xtra cost along with flashing around our light. I would recommend them anytime.
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Todd Jackson profile picture
Todd Jackson
July 30, 2025
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ATR was great to work with. Professional, friendly and efficient. I would recommend them highly.
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Neil Kippenbrock profile picture
Neil Kippenbrock
July 20, 2025
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ATR inspected our roof, confirmed it was in good condition, but patched a few holes with caulking. Free of charge. Appreciate the honesty
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Sherr'ee Mullins profile picture
Sherr'ee Mullins
July 10, 2025
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Did my roof, workers left their beer cans for me to throw away, urinated behind my bushes, and hide their lunch trash in my evergreen tree, and was hit in head by roll of nails left on roof when they blew off in a high wind. Think twice before using this roofing company.
Kyle, W.
About the Author
Kyle, W.

Kyle W. is a roofing professional with over 30 years of experience serving Central Indiana homeowners and businesses. He specializes in storm damage assessment, insurance claims guidance, residential and commercial roof replacement, and emergency leak repair. Kyle leads the ATR Roofing team in Avon, IN, providing free 27-point inspections and honest, transparent estimates to every customer.

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